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Whatsapp Business API Integration with WIX ERP Module

Integrate-WhatsApp-Business-API

The WhatsApp Business Platform Integration module for Wix CRM, gives medium to large businesses the ability to connect with customers at scale, using Cloud API and free messaging, under WhatsApp Business Account (WABA) limits. You can start conversations with customers, send customer notifications or information regarding actions that occur in your Wix CRM (Invoice generation, Proposals etc – Please check the full action list below).

 

It simply offers your customers a level of personalized service and provides support in the channel that your customers prefer mostly to be reached on: WhatsApp!

With our module, you can send messages to customers and staff members of your Wix CRM, using cloud-based servers owned by Meta to host the WhatsApp Business API client.

Messages can be triggered under your specific rules, created using a selected trigger point, out of the most common Wix CRM’s functions (IE When a new Lead is created etc).

 

Whatsapp Business API Key features

With WIX ERP, Whatsapp Business API Module, you can enjoy following features:

  • new lead creation

    WhatsApp notification to the lead’s phone number through a template that supports merge fields.

  • New Signup

    WhatsApp notification to the contact’s phone number through a template that supports merge fields.

  • On Invoicing

    1) WhatsApp notification to the phone number of the primary contact of the related Customer, through a template that supports merge fields.

    2) WhatsApp notification to the phone number of the selected Staff member, through a template that supports merge fields.

  • Task Management

    1) WhatsApp notification to the phone number of the primary contact of the related Customer, through a template that supports merge fields.

    2) WhatsApp notification to the phone number of the first Staff member assigned in the Task, through a template that supports merge fields.

     
  • New Signup

    WhatsApp notification to the contact’s phone number through a template that supports merge fields.

  • new lead creation

    WhatsApp notification to the lead’s phone number through a template that supports merge fields.

  • Project Management

    1) WhatsApp notification to the phone number of the primary contact of the related Customer, through a template that supports merge fields.

    2) WhatsApp notification to the phone number of the first Staff member assigned in the Project, through a template that supports merge fields.

  • Proposals

    1) WhatsApp notification to the phone number of the primary contact of the related Proposal, through a template that supports merge fields.

    2) WhatsApp notification to the phone number of the selected Staff member, through a template that supports merge fields.

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