Our Terms for CRM or ERP Customers:
Elite Products & Services UK LTD, a company registered in England with the registration number 12490012, takes your privacy seriously and we act in full compliance with all current UK and EC data law and directives. By using our web site and services you are agreeing to us collecting and processing your data in the manner described below.
Elite Products & Services UK LTD complies with The General Data Protection Regulation (GDPR). Where required, before we send you emails promoting our products and services we will ask you for your consent, and for an audit trail, we will record when you gave consent and from what IP address. We are registered under the UK Data Protection Act.
Collecting and Using Personal Information
If you give us your contact details, including name and email address, in order to register for a webinar, sign up for a newsletter or a CRM system, or for any other purpose then we’ll hold that data in our own CRM system.
If you sign up for a CRM system or otherwise give us your consent we’ll use that data to send you emails promoting our services and information about how to use the CRM system and product updates. We will do so for a reasonable time period unless you ask us not to at any time by unsubscribing.
We will hold your personal information securely and safely from unauthorised access. If you would like a copy of your personal information or that information deleted, just contact us.
We don’t share that information with anyone outside the company, and we certainly will not pass it to third parties for them to contact you.
Legal requests for data access
We will only grant access to personal information if compelled to do so by a UK court or under UK legislation. Requests from other governmental agencies will be politely declined.
If you use a paid-for CRM system then we may pass some of your personal details to our payment processor to allow them to charge your credit/debit card, or for a direct debit. We don’t store your credit card details ourselves, they are stored by our payment processor, apart from the type of card, the last four digits and the expiry date.
If you use our CRM system then your usage will be covered by our Subscription Agreement and if you use our Marketing Module our Sending Policy.
Retrieving and Removing your Personal Information
If you wish to see what information we hold about you, want us to correct, update or delete any information that we hold on you, please contact us.
Changes to this Agreement
We may make changes to this policy as the law and circumstances change. Continued use of our site and/or services will be deemed as acceptance.